Frequently Asked Questions

Maple Leaf Education Center is a premier Canadian private educational institution located in Toronto. We specialize in providing high-quality academic tutoring, language programs, career counseling, online learning platforms, and extracurricular activities for students of all levels. Our mission is to inspire minds and shape futures through personalized, innovative educational experiences.

We are located at 215 Queen Street West, Toronto, ON M5V 1Z4, Canada. Our facility is easily accessible by public transit and is in the heart of downtown Toronto.

Our office hours are:
Monday - Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 4:00 PM
Sunday: Closed

However, tutoring sessions and classes may be available outside these hours based on student and instructor schedules.

Enrollment is simple! You can:
1. Contact us via phone at +1 (416) 528-7642
2. Email us at info@mapleleafeducation.ca
3. Fill out the contact form on our website
4. Visit our office in person

We'll schedule an initial consultation to discuss your needs, assess the student's current level, and recommend appropriate programs. From there, we'll create a customized learning plan and schedule.

We serve students of all ages and levels, from elementary school through university. Our programs are tailored to meet the specific needs of each age group and educational level. We also offer adult learning programs for those seeking professional development or new skills.

Yes, we conduct an initial assessment for most programs to understand the student's current level, strengths, and areas for improvement. This assessment is complimentary and helps us create a personalized learning plan that addresses specific needs and goals. The assessment is low-pressure and designed to make students comfortable.

We offer tutoring across a wide range of subjects including:
• Mathematics (all levels, from basic arithmetic to advanced calculus)
• Sciences (Biology, Chemistry, Physics)
• English Language Arts and Literature
• Social Studies and History
• Computer Science and Programming
• Foreign Languages (French, Spanish, Mandarin)
• Test Preparation (SAT, ACT, IELTS, TOEFL)

If you need help with a subject not listed, please contact us—we likely have a qualified tutor available.

We offer both options! One-on-one tutoring provides personalized attention and is tailored specifically to the student's needs. Small group sessions (typically 3-5 students) offer collaborative learning opportunities and are more cost-effective. We'll help you choose the format that best suits your learning style and goals.

All our tutors are highly qualified professionals with:
• University degrees in their subject areas
• Teaching certifications or extensive tutoring experience
• Proven track records of helping students succeed
• Regular professional development training
• Background checks and screening

Many of our tutors are certified teachers, university professors, or subject matter experts with years of experience.

Yes! Our English as a Second Language (ESL) program is specifically designed for international students and newcomers to Canada. We offer multiple levels from beginner to advanced, focusing on all language skills: speaking, listening, reading, and writing. Our program also includes cultural orientation to help students integrate into Canadian society.

The timeline varies based on several factors including current level, learning intensity, practice outside class, and individual aptitude. On average, with consistent study (15-20 hours per week), students can achieve conversational fluency in 6-12 months and academic fluency in 12-24 months. Our personalized approach helps accelerate this process.

Absolutely! Our online learning platform offers:
• Live interactive classes with expert instructors
• On-demand video lessons and resources
• Digital learning materials and e-books
• Progress tracking and performance analytics
• 24/7 access to course content
• One-on-one virtual tutoring sessions

Online learning provides the same quality instruction as in-person sessions with added flexibility.

For online learning, you'll need:
• A computer, laptop, or tablet with camera and microphone
• Stable internet connection (minimum 5 Mbps)
• Updated web browser (Chrome, Firefox, Safari, or Edge)
• Headphones (recommended for better audio quality)

We provide technical support to help you get set up and troubleshoot any issues.

Pricing varies based on the program, session length, and format (individual vs. group). We offer:
• Flexible payment plans
• Package discounts for multiple sessions
• Family discounts when enrolling multiple children
• Various payment methods (credit card, debit, e-transfer, cheque)

Contact us for a detailed price quote based on your specific needs. We're committed to making quality education accessible and can discuss options to fit your budget.

Yes, we offer limited scholarships and financial assistance for qualifying students based on financial need and academic merit. We also provide flexible payment plans to make our services more accessible. Please contact us to discuss available options and application procedures.

We require 24-hour notice for session cancellations. Cancellations made with proper notice can be rescheduled at no charge. Late cancellations or no-shows may incur fees or result in forfeiture of the session. We understand that emergencies happen and handle situations on a case-by-case basis with understanding and flexibility.

We use multiple methods to track progress:
• Regular assessments and quizzes
• Progress reports sent to parents/guardians
• Performance analytics through our online platform
• Regular communication between tutors, students, and parents
• Quarterly review meetings

Parents have access to progress dashboards and can request updates at any time.

We're happy to answer any questions! You can:
• Call us at +1 (416) 528-7642
• Email info@mapleleafeducation.ca
• Fill out our contact form
• Visit our office during business hours
• Connect with us on social media

Our friendly staff is always ready to help you find the information you need.